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Contact Us
Email info@circumference.ca
Call 613-688-2400
Toll Free 1-877-882-9253
Professional Services
Circumference has been providing expert engineering services for more than 30 years. The main focus has been in the development of unique applications and features not offered in standard contact center technology offerings.
Although we primarily focus on call center applications, our deep domain knowledge and skill sets enable us to custom develop applications that are outside of the call center industry, and we have a proven record of successfully completing every project undertaken.
Here is a list of services provided as part of our custom application development service.
Custom application development services- Full service custom application development
- System architecture designs
- Prototype development
- Product verification and testing
- Beta testing and deployment management
- Interactive voice response (IVR) solutions
- Computer telephony integration (CTI)
- Customer care portals
- Client portals
- Intranet portals
- Operations management solutions
- Skills and training management
- Data management and analytics
- Proposal writing, response, editing services
- Relay service solutions for the speech and hearing impaired
- Technology research and assessments
- Solution assurance
- Administrative and operational optimization
- Data quality, integrity, analysis and mining
- Reporting analytics
- Technical support tier 1-2
- Software maintenance
By partnering with Circumference, you:
- Reduce the time and cost associated with new product development
- Are guided by experienced product managers and project managers
- Benefit from our 30 years of engineering experience
In additional to the above-mentioned benefits, our Customer Support Services business provides first line technical support to all of our Professional Services clients.