Circumference Privacy Statement
Circumference has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the Circumference web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.
Collected Information
We require customers who register to use the services offered on our Site (collectively,
the "Service") to give us contact information, such as their name, company name,
address, phone number, and e-mail address, and financial qualification and billing
information, such as billing name and address, credit card number, and the number
of users within the organization that will be using the Service. At the time you
express interest in attaining additional information, or when you register for the
Service, we may also ask for additional personal information, such as title, department
name, fax number, or additional company information, such as annual revenues, number
of employees, or industry. Customers can opt out of providing this additional information
by not entering it when asked. Customers can update or remove their personal information
at any time by logging into the Website and editing their Personal Information within
Setup. Customers can view their updated profile to confirm their edits have been
made.
Circumference uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@circumference.ca. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing support@circumference.ca at the time it is distributed, or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as provided for in the Circumference Subscription Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by Circumference for marketing or promotional purposes. Circumference uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does Circumference share user information with these parties.
Customers of the Service will be using the Site to host data and information ("Data"). Circumference will not review, share, distribute, print, or reference any such Data except as provided in the Circumference Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
Circumference may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties. If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Circumference will automatically send the friend a one-time email inviting them to visit the site. Circumference does not store this information.
Cookies
When you interact with the Circumference Website we strive to make that experience
easy and meaningful. When you come to our Web site, our Web server sends a cookie
to your computer. Cookies are files that Web browsers place on a computer's hard
drive and are used to tell us whether customers and visitors have visited the Site
previously.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Circumference, either by responding to a promotional offer, opening an account, or registering for a 30-day Test Drive, you remain anonymous to Circumference. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
Circumference uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Circumference to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the Circumference application. Circumference uses persistent cookies, that only Circumference can read and use, to identify the fact that you are a Circumference customer or prior Circumference Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.
Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of Circumference is used only to provide us with information on site usage and is not shared with any other third parties.
Third-Party Sites
The Site contains links to other web sites. Circumference is not responsible for
the privacy practices or the content of these other web sites. Customers and visitors
will need to check the policy statement of these others web sites to understand
their policies. Customers and visitors who access a linked site may be disclosing
their private information. It is the responsibility of the user to keep such information
private and confidential.
Security
Circumference utilizes advanced
state-of-the-art technology for Internet security available today. When you access
our site using Microsoft Internet Explorer version 6.0 or higher, Secure Socket
Layer (SSL) technology protects your information using both server authentication
and data encryption, ensuring that your data is safe, secure, and available only
to registered Users in your organization. Your data will be completely inaccessible
to other subscribers.
Circumference provides each User in your organization with a unique user name and password that must be entered each time a User logs on. Circumference issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include either the username or password of the user. Circumference does not use "cookies" to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.
In addition, Circumference is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.
Career opportunities
Any personal information sent to careers@circumference.ca
in the form of a resume or application for a position is considered personal information
under our Privacy Policy. Submitting your resume is done with the understanding
that our Human Resources Department will review it and it will be at his/her discretion
whether it is given to the hiring manager and the hiring manager's department head.
The resume, or any other personal information, will not be given to a third party.
Children and privacy
Circumference does not market its services to children; therefore, our company does
not knowingly solicit children under the age of 13 to visit our web site.
Opt-Out Policy Circumference offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to support@circumference.ca.
Correcting and Updating Your Information
If customers need to update or change registration information they may do so by
editing the user or organization record. To update a User Profile, log on to Circumference
and select Setup to add or update information. To update Organization's data, log
on to Circumference and select Organization Setup. To update billing information
please email support@circumference.ca or call 613-688-2400. To discontinue the Service
and to have data returned, email support@circumference.ca or call 613-688-2400.
Circumference will respond to your correction or update request within at most 30
days from the date of your request.
Additional Information
Questions regarding this Statement or the practices of this Site should be directed
to Circumference's Security Administrator by e-mailing such questions to privacy@circumference.ca
or by regular mail addressed to Circumference Technology Services Inc., Attn: Privacy
Administrator, 210-3710 Richmond Rd, Ottawa, Ontario, Canada K2H 5B8.