Circumference Overview
Helping businesses grow their bottom line, not their headcount.Circumference’s core competency is phone-savvy, prospect-nurturing expertise, and the technology needed to make it seamlessly appear as though our team is a part of your team. When your company outsources its business development, customer support, and live answering services to Circumference, your company can then focus on its core competencies
Cultivating and nurturing sales leads is a crucial aspect of business regardless of the economic circumstances. Leveraging the expertise of a trusted partner experienced in managing sales cycles and driving more prospects through the pipeline makes the difference between capturing opportunities or losing them to the competition.
For almost a decade, Circumference Technology Services, Inc. has been leading the market with outsourced business development services. Employing a unique combination of proven methodology, state-of-the-art customer relationship management technology and professional experience, we have helped numerous small- to medium-sized companies achieve and exceed their business goals and objectives.
Under the leadership of founder, president and successful Ottawa entrepreneur John Peacock, we utilize a holistic approach to fully understand each client’s business objectives and target customers.
Some of our clients require that we manage their entire business development program from demand generation to closing the sale to providing customer support. For these clients, our relationship as their virtual business development department is much more strategic and we take on a significant role as a member of their management team. Other clients require just prospecting, nurturing, and database management.
Our approach is to work with each client to understand their business goals and their ideal customer profiles. We nurture the prospect until they are ready to engage with a sales person—whether that takes three months or 18 months; whether we are closing the sale or providing the sales-ready prospect to our client’s sales managers. An outsourced business development model enables busy sales managers to devote their time to closing sales while Circumference continues to feed them qualified opportunities. In addition, our customer relationship management technology captures invaluable information about each client’s target markets and their target prospects.
A key aspect of our business development services is our proprietary customer relationship management technology, developed by our in-house software development team. This engineering team applies and offers its expertise by providing custom application development services to companies.
Circumference deploys customized products and services to address the special needs of small- and mid-size organizations that want to grow their bottom line—not their headcount.
Circumference’s complementary services deliver on this promise.
Business Development Services—
Similar to how partnering with a value added reseller channel puts more feet on
the street to close sales, partnering with Circumference optimizes the nurturing
process to deliver a larger volume of high quality sales-ready opportunities.
Learn more about Circumference’s Business Development Services.
Customer Support Services—
Our inbound (IB) calling service is “manned” by phone-savvy customer support representatives
answering the calls for diverse industries and offering the ideal solution for field
support, help desks, customer service desks, technical support desks, and order
desks.
Learn more about Circumference’s Customer Support Services.
Live Answering Services—
With Circumference’s professional staff answering your phone calls, your credibility
goes up while hang ups go down. Home-based and small businesses reap the benefits of
affordable, flexible, and convenient Live Answering Services.
Learn more about Circumference’s Live Answering Services.
Professional Services—
Our engineers developed our proprietary customer relationship management technology,
which our business development professionals and customer support professionals
use day in and day out. If you’re looking for professional engineering services,
please contact us.
Learn more about Circumference’s Professional Services.
Circumference—your trusted partner
Circumference’s complementary services come together to deliver a one-stop solution
for small- to mid-size organizations looking to optimize value from a trusted, single-source
partner. Working with you, we make it possible for your organizations to leverage
expert, trusted services that increase efficiencies and achieve business goals.
As a trusted advisor, Circumference achieves a customized solution for each customer by:
- Listening to your requirements and goals
- Relying on our 30 years of expertise to define services and solutions that will achieve your inside sales, customer service, and technology requirements
- Offering a range of services because we understand that every organization’s requirements are unique
- Providing strong program and project support